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Registrant's FAQ

Registrant's Frequently Asked Questions

What does the Paul Gauguin Cruises celebration registry provide?
The Paul Gauguin Cruises celebration registry provides a service which allows you to register your entire trip online. You also receive a free website, announcement cards, a guest message board and gift announcement cards! Through the Paul Gauguin Cruises celebration registry, your guests can give you portions of your cruise as a gift! There are no set up fees to use this registry.
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Why should I use the Paul Gauguin Cruises celebration registry?
Using the Paul Gauguin Cruises celebration registry allows you to pre-plan what you want to do on your cruise through Paul Gauguin Cruises. Using the Paul Gauguin Cruises celebration registry is much more personal than asking your guests outright for cash! Your friends and family will choose something special that they would like to give you as a celebration gift. You can register, get the word out early.
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Is the Paul Gauguin Cruises celebration registry or "My Trip" website hard to set up?
The Paul Gauguin Cruises celebration registry is easy to set up and only takes about 15 minutes! You can pick the items you want or add anything you want to your celebration registry with the "Make This Registry Item Your Own" registry item. No cookie cutter registry lists or cartoons here! Each one is completely personalized by you and shows everything you want to do on your cruise with Paul Gauguin Cruises with stunning photos for each item.
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What does the Paul Gauguin Cruises celebration registry look like?
We pride ourselves on having beautiful pictures and detailed descriptions for every item on the Paul Gauguin Cruises celebration registry. Your guests deserve to see what they are buying you and this makes the experience for them even more personal! You can view samples by clicking on the different Paul Gauguin Cruises destinations under "Sample Registries."
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How will I know how much to ask for?
When you set up your Paul Gauguin Cruises celebration registry, we give you a suggested gift amount for each tour or activity per person or per couple (see notes to registrant if applicable). However, you are free to ask for whatever amount you would like. We recommend using varied denominations to accommodate all guests and checking with your travel professional or supplier for exact pricing. All prices vary by location, availability and are subject to change without notice. You can break down the amounts any way you choose. For example, if an item is going to cost you $200.00, you may ask for "2 gifts of $100.00" or "4 gifts of $50.00," etc.

For registries with items that are being booked for you or sent directly to you or your hotel, you will find the amount will be preset for you in differing increments.
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What if some of my guests aren't that computer friendly?
No problem! Our customer service representatives are always happy to help and will take orders for your Paul Gauguin Cruises celebration registry over the phone. It is part of the outstanding customer service that we offer and part of what makes us the premiere celebration registry for Paul Gauguin Cruises. Our phone number is found on every page of the Paul Gauguin Cruises celebration registry site.
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How much does it cost to use the Paul Gauguin Cruises celebration registry and "My Trip" website?
We never charge a set up fee, and during the sign up process we are the only registry that allows you to choose whether you'd like the 7% service charge to be added or deducted from each gift amount. If a credit card is used to make a purchase, then a standard 3% credit card fee will be charged to the credit card holder. (This fee goes directly to Electronic Merchant Systems, not us, and is for secure credit card processing for your guests.) The service fee charged is 7%. The service charge covers your account management, your trip web page, order processing, gift announcements, etc. This service eliminates other typical registry costs, such as shipping and gift-wrap charges. Announcement and gift cards are free, and can be downloaded at any time. The registry saves your guests time and gas with the comfort and convenience of purchasing their gift from their home or office. They don't even have to buy another card! Guests from a distance can also give you a contribution towards your trip with ease using their credit card over the internet. Also, there is no hassle or embarrassment of returning or exchanging unwanted gifts for you!
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How do we notify our guests about the Paul Gauguin Cruises celebration registry and our "My Trip" website?
We provide downloadable announcements for you at no charge, to let your friends and family know about your Paul Gauguin Cruises celebration registry and website. You can locate this by going to "Inform Your Guests" and clicking on "Go To The Print Center." We can send out an email announcing your celebration registry to your selected email list. Make sure your family knows how special this is to you; suggest the registry when friends and family ask what to get you. Get everyone involved and remember that your guests really want to get you something you truly want and will remember forever. The trip website is a great way for everyone to keep up to date on all the details about your cruise. You can see a sample by clicking on the examples on the left under, "Trip Websites."
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What if I don't want to use the whole trip website but I want to put up my photo and a special message on the top of my Paul Gauguin Cruises celebration registry?
To post a message and photo on the top of your Paul Gauguin Cruises celebration registry, log in and go to "Travel Center" and click on "Create Your Webpage." You don't have to fill in the whole thing, just load your photos and use the "special message" section only.
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When will I receive my gifts from my Paul Gauguin Cruise Lines celebration registry?
There are two types of gift payments:

"Trip Contribution" and "Accommodations / Staterooms" funds will be transferred directly to you by check or bank transfer according to your preference and will be processed within 24 hours of your request.

"Ship Credit" items will be transferred to your shipboard account and can be used for any items that may be billed to your room while on your cruise. Your booking confirmation number is required before any transfers are made and items are not pre-arranged/scheduled. All ship credits must be used during your stay, are non-refundable and non-transferable. Gifts that are processed as "Ship Credit" can be purchased up to 7 days prior to your honeymoon date. Within 7 days of your arrival date purchased gifts will be handled as payment going directly to you.
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When will my Paul Gauguin Cruises celebration registry be active? When will my Paul Gauguin Cruises celebration registry close?
Guests can view and give you a gift starting the first day you set up your celebration registry. Your Paul Gauguin Cruises celebration registry will remain active until you would like to delete it. To delete your celebration registry, just log in and go to "Your Account" and click "Delete Your Registry."
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Can I use the Paul Gauguin Cruises celebration registry if I am not from the US?
Yes, absolutely! All amounts will remain listed in US$.
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Can I set this up for a registrant as a surprise?
Yes, you can set this up for someone else as a surprise. However, it is very important to notify our office of all the details. Please email specific details of your situation along with your contact information to support@eregistrygifts.com.
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What happens if we decide to change the itinerary destination of our cruise?
No problem, if you have already selected a cruise destination and have to change the itinerary destination, just log in and go to "Your Account" and click on "Update Your Information" to update your new itinerary destination.
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Can I change/add items to my Paul Gauguin Cruises celebration registry list after I've posted it?
Yes, anytime. You just log in to your account manager and go to "Your Registry" and click on "Build / Add to Registry" to add more items or "Edit / Delete Registry Items" to change them. Items that are already purchased will remain the same.
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What happens if my trip is cancelled or postponed?
If your cruise is postponed, just log into your account and revise your departure date. If your cruise is cancelled, we will be more than happy to reverse the charges from each of your guests' purchases at no cost to you. Please keep in mind with all shipboard credits that have been wired or transferred to your shipboard account, cancellation policies may apply and are subject to change.
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Do you sell my or my guests' information?
Absolutely not! All information is kept confidential. We do not store any credit card information, in fact our own staff can't see it. Please see our Privacy Policy for more details.
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What happens if we decided to change the location of our trip or celebration destination?
No problem, if you have already selected a place for your trip and have to change the location, just log in to your account manager and go to "Your Account" and click on "Update Your Information".
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Can I change/add items to my registry list after I've posted it?
Yes, anytime. You just log in to your account manager and go to "Your Registry" and click on "Build / Add to Registry" to add more items or "Edit / Delete Registry Items" to change or delete them. Items that are already purchased will remain the same.
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What happens if my celebration or trip is cancelled or postponed?
If your celebration or trip is postponed, just log into your account and revise your celebration date. If your celebration is cancelled, we will be more than happy to reverse the charges from each of your guests' purchases at no cost to you. However, if the cash payments for your gifts have already been wired to your bank account or sent to your travel supplier, it is up to you to return any gifts to your friends and family.
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Do you sell my information and my guests information?
Absolutely not! All information is kept confidential. We do not store any credit card information, in fact - our own staff can't see it. Please see our Privacy Policy for more details.
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Who manages this celebration registry site? Are you a secure company?
This celebration registry is powered by Honeymoonwishes which provides all support and software for this celebration registry. Honeymoonwishes has served over 120,000 wedding couples since 2003. Honeymoonwishes is also very proud to be the Honeymoon Registry chosen by world-renowned travel and leisure companies to provide their gift registry software. Honeymoonwishes has been selected as the Honeymoon Registry for over 108,000 travel agents in the United States and Canada. We are tested every day for security by Go Daddy, are members of the San Diego Better Business Bureau and are a California Corporation. We are happy to speak with you if you have any questions.
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How do I make changes?
To see how to make changes/work on your registry click here.
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